Setting up your PowerX Hub
Please note:. If you have trouble please try the following steps or reach out to PowerX Support:. My Hub Will Not Connect To Wifi. What do the LED lights mean on my hub?.
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PowerX Hub
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My hub will not connect to wifi.
If those steps do not work, please contact support.
What do the LED lights mean on my hub?
The LEDs can tell you a lot about your sensor and where to start troubleshooting if you notice anything wrong. If you see a different colored light or pattern that is not in this document, please reach out to us to troubleshoot together. Please note:
I can't add my hub. The app says it already exists.
If you see the error "Hub with this id already exists" while trying to add your hub, this means that it is already linked to an account. Your hub can only be attached to one account at a time. Check to make sure you're signed in to the correct
How do I turn on the Ethernet port?
Ethernet connectivity is finally here!. The latest firmware update enables ethernet connectivity. Please update your hub over wifi first using PowerX mobile app.
Why do I need a hub?
The brains of the PowerX system, the PowerX Hub allows you to connect, interact with, and keep your PowerX sensors updated. Each sensor connects to the hub using LoRa technology. The hub then sends that data to our servers, forwarding that
How much data does the PowerX hub consume?
The PowerX Hub requires a stable internet connection. While the hub can be connected to a mobile hotspot, it's recommended to be aware of any data caps your internet service provider may have. Depending on how many sensors are connected to the hub
What is the minimum data speed required for the PowerX hub?
The PowerX Hub requires a stable internet connection speed of at least 5mbps. Please be aware of any data caps your internet service provider may have, as the hub always sends data to our servers.