How long does it take for PowerX to detect my devices?Updated 10 months ago
The device detection is not immediate. Most customers will see detections within the first one or two weeks, but it usually takes PowerX up to 6 weeks to detect the majority of appliances. Some individual appliances can take even months to be correctly detected. This is because the PowerX algorithm needs to see several on/off cycles of a device before it can start building a model for it. The first identified appliances are usually those with a large consumption that run on a certain frequency, such as your washing machine, dryer, or refrigerator. Smaller or less common devices such as televisions or computers can take longer. Please note that a 100% detection of devices is unlikely, primarily because power quality and devices vary greatly across homes.