How long does it take for PowerX to detect my devices?Updated 6 months ago
The device detection is not immediate. Most customers will see detections within the first one or two weeks, but it usually takes PowerX up to 6 weeks to detect the majority of appliances. Some individual appliances can take even months to be correctly detected. This is because the PowerX algorithm needs to see several on/off cycles of a device before it can start building a model for it. The first identified appliances are usually those with a large consumption that run on a certain frequency, such as your washing machine, dryer, or refrigerator. Smaller or less common devices such as televisions or computers can take longer. Please note that a 100% detection of devices is unlikely, primarily because power quality and devices vary greatly across homes.