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My PowerX Water Heater Unit won’t power on, why?

Please make sure that you’ve properly connected the USB power cable that comes along with the unit to a wall outlet. If the unit still does not power on, please try a different outlet in your house to help isolate the issue from the USB cable, the unit, or even the outlet. In the event that the unit still doesn’t power on, reach out to us at [email protected]

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