What do the LED lights mean on my water sensor?Updated 6 months ago
The LEDs can tell you a lot about your sensor and where to start troubleshooting if you notice anything wrong. If you see a different colored light or pattern that is not in this document, please reach out to us to troubleshoot together. Please note: The sensors were designed to conserve as much energy as possible. The LEDs on your sensors may not be on unless that sensor is woken up by the Hub.
|Intermittent Blue Flashing on the transmitter.||The sensor is powered on, ready to set up if needed, sending data to the hub.||Add the sensor to the app.|
|LED off, does not flash.||No Power||Verify the sensor has fresh batteries, it is recommended that you use a USB power source.|
|Fast Flashing Blue LED||OTA update in progress.||NA|
|Solid Blue LED (may or may not see this)||The sensor needs to be calibrated for the first time.||Calibrate the sensor through the app. Menu > My devices > Sensors & Settings > Recalibrate > Leak Detection timer.|
|Flashing Blue LED||Can not detect the pipe.||Follow troubleshooting steps to ensure the sensor is tightened on the pipe until the flashing stops, the pipe is clean, and the sensor has good contact with the pipe.|
|LED is off||Normal behavior, the sensor has been calibrated, and it can detect the pipe.||NA|