What do the LED lights mean on my water sensor?Updated 10 months ago
The LEDs can tell you a lot about your sensor and where to start troubleshooting if you notice anything wrong. If you see a different colored light or pattern that is not in this document, please reach out to us to troubleshoot together. Please note: The sensors were designed to conserve as much energy as possible. The LEDs on your sensors may not be on unless that sensor is woken up by the Hub.
Transmitter
| LED Status | Information | Troubleshooting |
|---|---|---|
| Intermittent Blue Flashing on the transmitter. | The sensor is powered on, ready to set up if needed, sending data to the hub. | Add the sensor to the app. |
| LED off, does not flash. | No Power | Verify the sensor has fresh batteries, it is recommended that you use a USB power source. |
| Fast Flashing Blue LED | OTA update in progress. | NA |
Ultrasonic Sensor
| LED Status | Information | Troubleshooting |
|---|---|---|
| Solid Blue LED (may or may not see this) | The sensor needs to be calibrated for the first time. | Calibrate the sensor through the app. Menu > My devices > Sensors & Settings > Recalibrate > Leak Detection timer. |
| Flashing Blue LED | Can not detect the pipe. | Follow troubleshooting steps to ensure the sensor is tightened on the pipe until the flashing stops, the pipe is clean, and the sensor has good contact with the pipe. |
| LED is off | Normal behavior, the sensor has been calibrated, and it can detect the pipe. | NA |
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