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PowerX Mobile App Requirements

We recommend that all users have the latest version of iOS or Android installed and updated on their devices to get the latest release and bug fixes for the PowerX Terra mobile. PowerX Terra mobile app is available for: iPhones and iPads running iOS

Can I have multiple sensors on one account?

You can have an unlimited amount of sensors on one account. There is a limit of how many sensors one hub can handle, though. Each hub can handle up to 10 sensors at once. If you need more than 10 sensors on your account, we recommend adding another

How do I export my data?

The current version of PowerX Terra cannot export any data yet. We will be introducing a feature allowing users to export data as a PDF soon. New features are constantly introduced in PowerX app updates. Please be sure to check your phone for any new

Which APIs are compatible with PowerX?

PowerX will have APIs for Alexa, Google Home, and Home Assistant in the near future. We do not have an open API at the moment.

How can I access the PowerX App or Web Portal Dashboard?

You can download the free PowerX Terra App on the Apple Store and Google Play Store. A Web Portal, UI, or Dashboard that will allow you to access your data on your PC or computer is not yet available for residential customers. We anticipate this

How can I delete my account?

To delete your account please be sure to remove all sensors and your hub first so you can add them to another add in the future. Tap on the menu in the upper right corner. Select My Device Under your hub tap on Sensors & Settings Tap Delete for your

If I delete my account, what happens to my data?

If you decide to delete your account, all of your account data is completely deleted from our servers.

If the PowerX app keeps logging you out, or you can't log back into your PowerX app.

Force close PowerX Terra and then relaunch the app. Steps for iOS users Steps for Android users Delete and reinstall PowerX Terra. Try again in one hour. Please reach out to PowerX customer support via email, chat, or SMS if the problem persists.

Keeping usage between properties seperated

Some users may want to use PowerX to monitor multiple properties and rentals. Currently, the app does combine the total usage of the same sensors together on one hub. To separate the usage between different locations you will need to purchase a hub p